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1.1. Introduction
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1.2. Beyond Needs Analysis
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1.3. Developing, Implementing and Managing a Sales-Leasing Plan
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2.1. Financial Literacy Part I - An Overview of the Essentials
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2.2. Financial Literacy Part II - Problems and Measurements
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2.3. Lease vs. Lease Part I
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2.4. Lease vs. Lease Part II - Refinement, Subjective Considerations & Advising
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3.1 CRM The Center of Your Universe!
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3.2. CRM: Leveraging Today's Technology Part I
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4.1. Best Practices for Tours and Presentations
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4.2. Closing Skills and Techniques
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4.3 Negotiating Skills and Techniques
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5.1 The Mechanics Behind Successful Subleasing